Privacy Policy & Cookie Policy

1) Privacy Policy

1.1 What we collect

When you use this website, we may collect:

• Form data (provided by you): full name and email address.
• Usage and device data (automatic): pages viewed, approximate location, browser/device information, referral source, and events such as button clicks.
• Marketing identifiers (automatic): cookies/pixels that help measure ads and performance.

1.2 Why we collect it

• Newsletter & updates: send emails you requested or opted into.
• Commercial contact: respond to inquiries and follow up about services.
• Remarketing: show relevant ads and measure campaign performance.
• Analytics: understand how the website is used and improve it.

1.3 Legal bases (plain English)

Australia’s privacy rules differ from the EU’s GDPR, but we still follow “best practice” legal bases:

• Consent: for marketing emails and (where applicable) non-essential cookies.
• Legitimate interests: to run, secure, and improve the website and measure performance.
• Contract / pre-contract steps: when you ask us to contact you about services.

1.4 Where your data goes (processors)

We use third-party service providers to operate this website and marketing:

• Email marketing & forms: Omnisend
• Hosting: Netlify
• Analytics: Google Analytics (GA4) (and similar analytics tools)
• Advertising / remarketing: Meta Pixel, Google Ads (and similar ad platforms)

These providers may process data outside Australia. We take reasonable steps to work with reputable providers and protect your information.

1.5 How long we keep data

• Lead data: kept while you remain subscribed or until you ask us to delete it, unless we must keep it for legal reasons.
• Analytics/marketing data: kept for a limited period depending on platform settings (we aim to keep it only as long as needed).

1.6 Your rights & choices

• Unsubscribe: every marketing email includes an unsubscribe link.
• Access / correction / deletion: email us and we will respond within a reasonable time.
• Cookie choices: you can manage non-essential cookies via the cookie preferences on our main website, and through your browser settings.

1.7 Security

No website can guarantee 100% security, but we use reasonable technical and organizational measures to protect data.

1.8 Children

This website is not intended for children. Do not submit personal data if you are under the legal age required in your location.

1.9 Changes

We may update these policies from time to time. The “Last updated” date above shows the latest revision.

2) Cookie Policy

2.1 What are cookies?

Cookies are small files stored on your device that help websites work, remember preferences, and measure performance. Similar technologies include pixels and local storage.

2.2 Cookie categories we may use

• Strictly necessary: required for basic site functionality and security. These cannot be turned off.
• Analytics: help us understand traffic and improve the website (e.g., analytics tags).
• Marketing/remarketing: help measure ads and show relevant advertising (e.g., pixels).

2.3 Managing cookies

• You can set your browser to block or delete cookies.
• You can manage your preferences using the cookie banner on our main website, and through your browser settings.
• Blocking cookies may affect some features of the website.

2.4 Do Not Track

Some browsers offer “Do Not Track” signals. There is no universal standard for how websites must respond, so we rely on our cookie preference controls.

2.5 Contact

Questions about cookies or privacy? Email: andreurreagacheta@gmail.com